kiss711 is committed to protecting the personal data of every player on our platform. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have over your own data — in plain, accessible English.
kiss711 ("kiss711", "we", "us", "our") operates the online gaming platform accessible at https://kiss711.cam and any associated applications or sub-domains (collectively, the "Platform"). We understand that your personal data is important to you, and we take our responsibility to handle it carefully and lawfully very seriously.
This Privacy Policy ("Policy") explains how kiss711 collects, uses, stores, shares, and protects the personal data of individuals who access or use our Platform ("you", "Player", "Data Subject"). It also describes the rights you have in relation to your personal data and how you may exercise them.
This Policy applies to all players accessing kiss711 from Malaysia, including those in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and all other parts of Malaysia. By registering an account or using the Platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
For the purposes of this Policy, the following terms shall carry the meanings set out below:
kiss711 collects personal data through multiple channels in the course of providing its services. The categories of data we collect and typical examples of each are set out in the table below.
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, MyKad / passport number, photograph | Account registration, KYC verification |
| Contact Data | Email address, Malaysian mobile number, residential address | Account registration, customer support interactions |
| Financial Data | Bank account details, e-wallet identifiers (Touch 'n Go, Boost, GrabPay), transaction history, deposit and withdrawal records in MYR | Payment processing, withdrawal requests |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps, login history | Automatic collection via Platform cookies and server logs |
| Gaming Data | Wagers placed, games played, betting history (including Liga Super Malaysia, EPL, UFC markets), win/loss records, session duration | Platform activity tracking |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support channels, contact forms |
| Marketing Preferences | Opt-in/opt-out status for promotional emails and push notifications, bonus offer responses | Account settings, communication interactions |
We do not intentionally collect special categories of sensitive personal data (such as racial or ethnic origin, health data, or biometric data) unless specifically required for responsible gambling assessments or regulatory compliance, in which case additional consent will be sought.
kiss711 processes your personal data for the following specific purposes. We process only the minimum data necessary for each stated purpose — a principle known as data minimisation.
kiss711 processes your personal data on one or more of the following legal grounds, depending on the specific processing activity involved:
kiss711 does not sell your personal data to third parties. We may share your data with carefully selected third parties only in the circumstances described below, and only to the extent necessary for the stated purpose.
All third-party data processors engaged by kiss711 are subject to contractual data processing agreements that require them to implement appropriate technical and organisational security measures and to process data only on documented instructions from kiss711.
kiss711 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain your session, and gather analytical data. The categories of cookies we use are described below.
You may manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Platform. By continuing to use the Platform after our cookie notice is displayed, you consent to our use of non-essential cookies in accordance with this Policy.
kiss711 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and Identity Data | Duration of account + 7 years post-closure | Legal and regulatory compliance, AML obligations |
| Financial and Transaction Data | 7 years from the date of transaction | Financial record-keeping requirements, AML regulations |
| KYC Verification Documents | Duration of account + 5 years post-closure | Regulatory requirements under gaming licence |
| Gaming and Betting History | 5 years from the date of each session | Dispute resolution, responsible gambling monitoring |
| Communications and Support Records | 3 years from the date of communication | Dispute resolution, service quality audit |
| Marketing Preference Data | Until consent is withdrawn or account closure | Legal basis for marketing communications |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with our internal data destruction procedures. Anonymised data that can no longer be linked to any identifiable individual may be retained indefinitely for statistical and research purposes.
kiss711 implements robust technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Our security framework includes, but is not limited to:
Under applicable data protection law, you have a number of rights in relation to your personal data held by kiss711. These rights are described below. To exercise any of these rights, please contact us using the details in Section 14.
kiss711 will respond to all valid data rights requests within 30 calendar days of receipt. Where a request is complex or we receive a high volume of requests, we may extend this period by a further 30 days, in which case we will notify you within the initial 30-day window. We will not charge a fee for handling data rights requests unless the request is manifestly unfounded or excessive.
The kiss711 Platform is strictly restricted to individuals aged 21 years and above. kiss711 does not knowingly collect personal data from individuals under the age of 21. We implement mandatory age verification procedures as part of our KYC process to prevent underage access.
If kiss711 becomes aware that personal data has been collected from an individual under the age of 21 without verifiable parental consent, we will take immediate steps to delete that data from our records and close the associated Account. Any funds deposited by an underage user will be returned to the original payment source.
If you are a parent or guardian and believe that a minor in your care has accessed or registered on the kiss711 Platform, please contact our support team immediately at [email protected]. We will treat all such notifications as urgent and act accordingly.
kiss711 may transfer your personal data to third-party service providers located outside of Malaysia in the course of providing its services (for example, cloud infrastructure providers or game content licensors operating from other jurisdictions). Where such transfers occur, kiss711 ensures that appropriate safeguards are in place to protect your data.
These safeguards may include: contractual data processing clauses that impose data protection standards equivalent to those applicable in Malaysia; transfers to jurisdictions recognised as providing an adequate level of data protection; or other lawful transfer mechanisms recognised under applicable data protection law.
If you would like further information about the safeguards in place for specific international transfers, please contact our data protection team at [email protected].
kiss711 reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, regulatory guidance, our data processing practices, or our business operations. The version number and effective date at the top of this document will be updated with each revision.
Where amendments are material — meaning they significantly affect how we collect or use your personal data — we will notify registered Players by email to the address held on file, or by displaying a prominent notice on the Platform, at least 14 days before the amended Policy takes effect.
Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgement of the revised Policy. If you do not agree to the amended Policy, you should cease using the Platform and contact us to close your Account.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a privacy-related concern, please contact kiss711's data protection team using the details below. Our support team is available in Bahasa Melayu, Mandarin, and English.
kiss711 serves players across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and all of Malaysia. We are committed to handling all privacy enquiries with the promptness and transparency our players deserve.
Privacy at kiss711 is not a compliance checkbox — it is an active commitment backed by real technical controls and operational processes.
All data transmitted between your device and the kiss711 Platform is protected with bank-grade TLS encryption. Your personal and financial data is never sent in plaintext.
Sensitive data stored on our servers is encrypted at rest using AES-256. Access is restricted to authorised personnel on a strict need-to-know basis only.
Identity and age verification ensures that only eligible players aged 21 and above can access and use the Platform — protecting both individuals and platform integrity.
Access, rectify, or delete your data at any time. All valid data rights requests are acknowledged within 48 hours and responded to within 30 calendar days.
We collect only the data strictly necessary for each stated processing purpose. We do not build unnecessary data profiles or retain data beyond its required retention period.
kiss711 will never sell your personal data to third parties. Data shared with processors is governed by strict contractual data processing agreements.
Privacy questions, data access requests, or simply want to know more? Our support team is available 24/7 in Bahasa Melayu, Mandarin, and English. You can also explore our FAQ for quick answers.
For players aged 21 and above only. Please gamble responsibly. Visit Responsible Gambling for tools and support resources.